Ant Allan
Tricia Phillips
Kaoru Yano
Published 13 Dec 2021

2021 Market Guide For User Authentication

The pandemic-era digital revolution has brought more services than ever online. But where there’s money and users, there are also bad actors. With access to customer accounts, they have the keys to the kingdom—to drain funds, steal data and commit online fraud.

User authentication (UA) is a key step to blocking this pathway to fraud losses and reputational damage. But many existing solutions are failing. They may result in high false positives. They can drive an increase in manual reviews and other overheads. And most importantly, they often add customer friction. That can make the solution more expensive than the problem it purports to solve.

Behavioral biometrics offers a different approach. It works silently in the background to authenticate each individual by recognizing their unique user characteristics. And it can be used at any point of the customer journey, for continuous authentication. It’s cited in a new UA market guide from Gartner, which also references the closely aligned concept of Continuous Adaptive Trust (CAT).

CAT could be the future of authentication, offering an approach which Gartner says “optimizes both risk mitigation and UX.” To find out more, download this latest paper. 

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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About BehavioSec

BehavioSec is an industry pioneer and advanced technology provider of behavioral biometrics and continuous authentication, safeguarding millions of users and billions of transactions today.

Deployed across Fortune 500 companies to dramatically reduce fraud, friction, threat and theft, BehavioSec verifies and protects human digital identities by understanding how we uniquely type and swipe across our ever-changing devices. Whether used in the cloud or on-premises, BehavioSec delivers the superior user experience, precision and scale needed by organizations to keep customers engaged while catching evasive, real-time attacks other solutions miss.